Data Protection Policy


Welcome to Sonnen Tours and Cruises, 3, Kapnikareas Square. 10563 Athens, Greece and our online site

We are pleased that we have aroused your interest in our offers. Your privacy and your personal information are very important to us. The collection and use of your data is therefore always in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 (DSGVO), the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). In the following we inform you – as responsible for the data processing – about which data are collected by us and in which way we process this data.

1. Personal data

Personal data within the meaning of the GDPR is any information relating to an identified or identifiable natural person; a natural person is regarded as identifiable, which can be identified directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special features, the expression of the physical , physiological, genetic, mental, economic, cultural or social identity of this natural person. A storage of personal data is only to the extent necessary to provide the booked service, to comply with legal requirements or for the purpose stated below.

2. Anonymized data / log files

You can visit our website without having to provide any personal data. Each time you visit our website, certain anonymized data is still stored, e.g. which page or offer was called. However, these data are not personal and therefore do not fall under the statutory provisions of the DSGVO or the BDSG.

The website operator or website provider collects data about access to the site and saves these as “server log files”. The following data is logged:

Website visited, time of access, amount of data sent in bytes, source / reference from which you came to the page, browser used, operating system used, IP address used.

The data collected are for statistical purposes only and to improve the website. However, the website operator reserves the right to retrospectively check the server logfiles should concrete evidence point to unlawful use.

A survey of anonymous data is solely for statistical evaluation to improve our offer. Please note the point “right to information / revocation right”.

3. Purpose of collecting personal data

The collection of personal data, however, is essential if you book a trip or other service through our portal, contact us, subscribe to our newsletter or use other offers on our site, for the processing of personal data is essential. This also includes coupon purchases as well as participation in sweepstakes.

In accordance with the legal regulations and in terms of data economy, only such data is usually collected for this purpose, which are needed for the provision of this particular service. As far as we ask in our forms for the indication of further information, the indication is always voluntary and marked as such.

The temporary storage of the IP address by the system is necessary to allow delivery of the website to the computer of the user. To do this, the user’s IP address must be kept for the duration of the session. In addition, the storage in log files is done to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. For these purposes, our legitimate interest in the processing of data according to Art. 6 para. 1 lit. f DSGVO.

In the case of booking a trip or other services, the data collected will be used for the processing of this booking, within the legal requirements for advertising purposes and for statistical purposes.

The legal basis for sending the newsletter as a result of the sale of goods or services is § 7 Abs. 3 UWG.

If you subscribe to our newsletter, we also store and use on the basis of Art. 6 para. 1 lit. f DSGVO the data provided by you at the time of booking about yourself and your trip in order to provide you with the best possible support as a newsletter subscriber.

The legal basis for the processing of the data after the user has registered for the newsletter is the consent of the user Art. 6 para. 1 lit. a GDPR.

We also use the personal data stored by us for the care of customer relations, for customer service (e.g. information on the expiration of your stay), for the implementation of own advertising and marketing measures (e.g. the sending of catalogs of other advertising mailings within the legally permissible framework, queries on customer satisfaction ) and order processing.

4. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) as legal basis.

In the processing of personal data necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b DSGVO as legal basis. This also applies to processing operations required to carry out pre-contractual actions.

Insofar as processing of personal data is required to fulfill a legal obligation that is subject to our company, Art. 6 para. 1 lit. c DSGVO as legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d DSGVO as legal basis.

If processing is necessary to safeguard the legitimate interests of our company or a third party, and if the interests, fundamental rights and freedoms of the data subject do not prevail over the first interest, Art. 6 para. 1 lit. f DSGVO as legal basis for processing.

5. Disclosure of personal data to third parties

A transfer of your personal data takes place exclusively within the relevant, in particular data protection and competition law requirements.

Insofar as this is necessary for the performance of the contractual service or legal obligations owed by us, the transfer of your data shall also be made to sub-contractors or service providers for the provision of the service in the name or on behalf of us (e.g. technical processing of the postal and e-mail services, shipping, payment, customer service).

In addition, the transfer of the data to persons or companies to process your booking, in particular to airlines, tour operators, hotels, travel agencies, car rental companies, cruise lines, authorities, etc. Please note that the data protection regulations at the headquarters of these persons and companies may be of those or may differ from your country’s.

Furthermore, a disclosure and transmission of your data to third parties takes place insofar as we are obliged to do so by law or on the basis of a legally concluded court procedure.

You have the right to receive personally identifiable information you provide us in a structured, common and machine-readable format. You also have the right to transfer this data to another person without hindrance by the person responsible for providing the personal data.

6. Storage and deletion of data

Your personal data will be stored in the context of the purposes set under the point “Purpose of collecting personal data”. The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage is deleted. In addition, such storage may be provided for by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. The legislature has issued a variety of storage obligations and deadlines. Blocking or deletion of the data also takes place when a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for conclusion of a contract or fulfillment of the contract.

7. Use of cookies

We use cookies (small computer files with textual information that the web server sends to your internet browser) to enhance your experience when you visit our online services. For example, some hints appear only once if you allow us to set a cookie. In addition, our cookies have an expiration date. If you delete your cookies manually before expiry, you will receive a new one the next time you visit the page, unless you block the storage of cookies.

The technical specifications stipulate that only the server can read a cookie that has been sent by it. We assure you that no personal data will be stored in cookies.

A use of our offers is without acceptance of cookies unfortunately only conditionally possible. We therefore recommend permanently activating cookies for our website. Most Internet browsers are set to automatically accept cookies. However, you can disable the storage of cookies and set your Internet browser to notify you when cookies are sent.

The legal basis for the processing of personal data using cookies is Article 6 (1) lit. f DSGVO.

The legal basis for the processing of personal data using cookies for analysis purposes is the consent of the user Art. 6 para. 1 lit. a GDPR.

8. Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Google will never associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; however, please note that in this case you may not be able to use all features of this website to the fullest extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

The Google tracking codes of this website use the function “_anonymizeIp ()”, so IP addresses are only shortened further processed, in order to exclude a direct personal data obtainment. The data collection and storage can be contradicted at any time with effect for the future. By clicking the button “Deactivate” the tracking is completely stopped. For the contradiction to be made permanently, the browser used must accept cookies. Alternatively, data collection may be objected to by using a Google browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link leads you to the corresponding plugin:

Google Analytics Disable Google Analytics Enable

9. Use Stats (Jetpack)

This Web site uses Stats, a statistical visitor traffic tool operated by Automattic Inc., 60 29th Street # 343, San Francisco, CA 94110-4929, USA, using Quantcast Inc., 201 3rd tracking technology St, Floor 2, San Francisco, CA 94103-3153, USA. uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you.

The information generated by the cookie about your use of this website is stored on a server in the USA. The IP address is anonymized before it is stored. You can prevent the installation of cookies by setting your browser software accordingly; However, please be aware that if you do this you may not be able to use the full functionality of this website.

You can object to the collection and use of data by Quantcast with effect for the future, by clicking on the link “Click here to opt-out” put an opt-out cookie in your browser at this point: http: // /

If you delete all cookies on your computer, you must set the opt-out cookie again.

10. Facebook social plugins

This website uses social plugins (“plugins”) from the social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are recognizable by one of the Facebook logos (white “f” on a blue tile or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin”. The list and appearance of Facebook Social Plugins can be viewed here:

When a web page of this web site is called, which contains such a plugin, the used browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to the browser used and incorporated by this in the website. Therefore, we have no influence on the extent of the data collected by Facebook with the help of this plugin and therefore inform according to our knowledge: through the integration of the plugins Facebook receives the information that the corresponding page of our website has been accessed. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins (for example, click on the “Like” button or leave a comment), the corresponding information will be transmitted directly from your browser to Facebook and stored there. If you are not a member of Facebook, there is still the possibility that Facebook will find out and save your IP address. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as related rights and privacy settings can be found in Facebook’s privacy policy: If you are a Facebook member and do not want Facebook to collect data about you via our website and link it to your member data stored on Facebook, you must log out of Facebook before visiting this website. It is also possible to block Facebook social plugins with add-ons for the browser used, for example with the “Facebook Blocker”.

11. Safety, questions and suggestions, person responsible

Safety is not least dependent on your system. You should always treat your access information confidentially, never have passwords saved by the web browser and close the internet browser window when you stop visiting our website. This helps to prevent third parties from having access to your personal data.

Use an operating system that can manage user rights. Set up several users on your system in the family and never use the Internet under administrator rights. Use security software such as virus scanners and firewalls and keep your system up to date.

The person responsible for this online presence within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

Sonnen Tours and Cruises
Your specialist for group travel
3, Kapnikareas Square
GR 10563 Athens
Tel. 0030 210 3228532

12. Right to Information / Withdrawal; further data subjects

You have the right:

• in accordance with Art. 15 DSGVO, to request information about your personal data processed by us. In particular, you can provide information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been disclosed, the planned retention period, the right to rectification, deletion, limitation of processing or opposition, the existence of a The right to complain, the source of their data, if not collected from us, and the existence of automated decision-making including profiling and, where appropriate, meaningful information about their details;

• in accordance with Art. 16 DSGVO, immediately demand the correction of incorrect or complete personal data stored with us;

• in accordance with Art. 17 DSGVO, to demand the deletion of your personal data stored by us, unless the processing for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of Legal claims is required;

• to demand the restriction of the processing of your personal data according to Art. 18 GDPR, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject its deletion and we no longer need the data, but you assert this, Exercise or defense of legal claims or you have objected to the processing in accordance with Art. 21 GDPR;

• in accordance with Art. 20 DSGVO, to receive your personal data provided to us in a structured, standard and machine-readable format or to request transmission to another person responsible;

• according to Art. 7 para. 3 DSGVO, to revoke your once given consent to us at any time. As a result, we are not allowed to continue the data processing based on this consent for the future and

• to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

This right is of course free of charge. To revoke your consent to the use of the data, to request information or correction, blocking or deletion, or to exercise the other data subject rights, please contact:

Sonnen Tours and Cruises
Your specialist for group travel
3, Kapnikareas Square
GR 10563 Athens
Tel. 0030 210 3228532

Please do not contact the data protection officer directly for the exercise of your data subject rights such as information, correction, blocking or deletion of your personal data, but first to the aforementioned department of the data protection officer, who will process your request without delay.

13. Newsletter unsubscription

If you no longer wish to receive our newsletter or our promotional e-mails, please click on the link: “unsubscribe newsletter”, which is included in all the newsletters and advertising emails sent to us at the end.